Groupware Specialist
Also referred to as: Groupware Specialist, Collaboration Systems Specialist, Groupware Software Implementation Manager, Technical Messaging , Conferencing and Collaboration Specialist
Requirements and Responsibilities
Oversees the development and deployment of the organization's groupware initiative. Defines business requirements and selects collaborative software to meet these requirements. Implements hardware or software, troubleshoots, and may train end-users. Typically oversees internet access, document sharing, email or other messaging systems. Coordinates with end-users to define needs or areas for improvement. Ensures that all updates or upgrades are appropriately integrated into existing networks. Provides technical support, troubleshooting and training on groupware systems and makes suggestions regarding future groupware needs. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group.
Similar Jobs:  Public Relations Specialist IV, Compliance Specialist IV, Community Relations Specialist IV, Market Access Specialist IV, Strategic Sourcing Specialist IV, Organizational Development Specialist IV, Talent Acquisition Specialist IV, Client Service Specialist IV, Technical Customer Support Specialist IV
Level of Education:  Groupware Specialist Salaries with an Associate's Degree, Groupware Specialist Salaries with a Bachelor's Degree, Groupware Specialist Salaries with a Master's Degree or MBA, Groupware Specialist Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation