| Customer Insights Manager |
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| Also referred to as: Customer Insights Manager, Consumer Insights Manager |
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| Requirements and Responsibilities |
| Manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
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| Similar Jobs: Customer Insights Senior Manager, Customer Insights Supervisor, Customer Insights Director, Customer Insights Analyst III, Customer Insights Analyst II, Customer Insights Analyst IV, Customer Success Manager, Customer Experience Manager, Customer Service Senior Manager |
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| Level of Education: Customer Insights Manager Salaries with No Diploma, Customer Insights Manager Salaries with a High School Diploma or Technical Certificate, Customer Insights Manager Salaries with an Associate's Degree, Customer Insights Manager Salaries with a Bachelor's Degree, Customer Insights Manager Salaries with a Master's Degree or MBA, Customer Insights Manager Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
