Account Management Director
Also referred to as: Account Management Director, Account Relationship Director, Client Relationship Director
Requirements and Responsibilities
Directs and oversees the account management function. Administers an organization's account management policies, objectives, and initiatives. Implements short and long-term strategies for building client relationships, generating new business, and driving revenue growth. Develops client retention and growth plans for developing a profitable business with assigned accounts. Establishes data collection and monitoring processes that reflect the status and health of accounts. Facilitates targeted action plans to resolve issues and maintain client satisfaction. Leads interactions with the most strategic accounts. Collaborates with cross-functional teams to suggest product or service improvements in response to client feedback and industry trends. Typically requires a bachelor's degree. Typically reports to senior management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.
Similar Jobs:  VP of Account Management, SVP of Account Management, Account Management Manager, Account Management Manager, Sr., Account Management Supervisor, Risk Management Director, Project Management Director, IT Project Management and Delivery Director, Product Management Director
Level of Education:  Account Management Director Salaries with No Diploma, Account Management Director Salaries with a High School Diploma or Technical Certificate, Account Management Director Salaries with an Associate's Degree, Account Management Director Salaries with a Bachelor's Degree, Account Management Director Salaries with a Master's Degree or MBA, Account Management Director Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation