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| Customer Success Manager | | Compare |
| Alternate job titles: Customer Success/Onboarding Manager |
| Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the... view job details |
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| Customer Service Senior Manager | | Compare |
| Alternate job titles: Customer Care Senior Manager | Customer Support Services Senior Manager |
| Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and... view job details |
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| Customer Experience Manager | | Compare |
| Alternate job titles: Customer Experience Strategy Manager |
| Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details |
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| Business Development Officer (Select Customer) | | Compare |
| Alternate job titles: Business Development Officer (Select Customer) | Business Development Officer - Affluent Clients |
| Develops and implements select customer referral strategies in order to increase client satisfaction and portfolio growth for affluent professional customers. Responsible for initial relationship and follow-up with prospects.... view job details |
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| Business Development Officer (Select Customer), Sr. | | Compare |
| Alternate job titles: Business Development Officer (Select Customer), Sr. | Business Development Senior Officer - Affluent Clients |
| Develops and implements select customer referral strategies in order to increase client satisfaction and portfolio growth for affluent professional customers. Responsible for initial relationship and follow-up with prospects.... view job details |
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| Customer Service Manager | | Compare |
| Alternate job titles: Customer Care Manager | Customer Support Services Manager |
| Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and... view job details |
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| Customer Experience Senior Manager | | Compare |
| Alternate job titles: Customer Experience Senior Strategy Manager |
| Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details |
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| IT Vendor Relationship Manager | | Compare |
| Alternate job titles: IT Vendor Evaluation and Oversight Manager | IT Vendor Management Manager |
| Manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the... view job details |
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| Technical Customer Support Manager | | Compare |
| Alternate job titles: Technical Client Service Manager |
| Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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| Customer Segment Manager | | Compare |
| Alternate job titles: Customer Insight and Research Manager | Customer Segment Analytics Research Manager | Marketing Segment Research Manager |
| Responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on... view job details |
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| IT Vendor Relationship Senior Manager | | Compare |
| Alternate job titles: IT Vendor Management Senior Manager |
| Designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services... view job details |
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| Customer Insights Manager | | Compare |
| Alternate job titles: Consumer Insights Manager |
| Manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support... view job details |
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| Customer Service Representative I | | Compare |
| Alternate job titles: Customer Care Representative I | Customer Service and Support Representative I |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a... view job details |
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| Customer Service Representative II | | Compare |
| Alternate job titles: Customer Care Representative II | Customer Service and Support Representative II |
| Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to... view job details |
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| Customer Insights Senior Manager | | Compare |
| Alternate job titles: Consumer Insights Senior Manager |
| Leads customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support... view job details |
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