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Alternate job titles: Branch Teller Operations Supervisor

Supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, con more...



Alternate job titles: Coin/Currency Reconciliation Teller

Monitors and records assets in the vault according to company and government standards and regulations. Verifies incoming deposits, counts currency, and balances the vault. Supplies other internal units with coin and currency. Places orders and fulfills requests to the Federal Reserve Bank to maintain required cash levels. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...


Alternate job titles: Lead Teller | Teller Team Lead

Ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, an more...


Alternate job titles: Bank Teller I | Branch Teller I

Provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Follows all required security procedures and policies regarding customers' personal information and money handling. Requires more...



Alternate job titles: Bank Teller II | Branch Teller II

Provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Follows all required security procedures and policies regarding customers' personal information and money handling. Requires more...


Alternate job titles: Bank Teller III | Branch Teller III

Provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Follows all required security procedures and policies regarding customers' personal information and money handling. Requires more...



Alternate job titles: Head Teller | Teller Team Lead

The Lead Teller assists tellers with more complex tasks, approves exception transactions, backs up tellers and performs teller duties as needed. Supervises a teller line that processes a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments. Being a Lead Teller manages the branch currency levels, tracks currency shipments and deliveries. Responsible for vault and the auditing, reporting and balancing of cash draw. In addition, Lead Teller manages the schedule and ensures there are tellers to provide sufficient service levels during busy periods. Su more...


Alternate job titles: Bank Teller I

The Branch Teller I records all transactions and prepares daily settlements of teller cash and proofs transactions according to branch procedures. Processes a variety of routine financial transactions including check cashing, withdrawals, deposits, and loan payments. Being a Branch Teller I follows all required security procedures and policies. Greets customers, delivers prompt and efficient service and provides information about bank products and services. In addition, Branch Teller I may provide other services including issuing money orders, cashiers' and travelers' checks, and exchanging fo more...


Alternate job titles: Branch Teller I

The Bank Teller I records all transactions and prepares daily settlements of teller cash and proofs transactions according to branch procedures. Processes a variety of routine financial transactions including check cashing, withdrawals, deposits, and loan payments. Being a Bank Teller I follows all required security procedures and policies. Greets customers, delivers prompt and efficient service and provides information about bank products and services. In addition, Bank Teller I may provide other services including issuing money orders, cashiers' and travelers' checks, and exchanging foreign more...



Alternate job titles: Head Teller | Lead Teller

The Teller Team Lead processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Being a Teller Team Lead assists with teller onboarding, training, and guidance. Depending on policy, may authorize certain transactions. In addition, Teller Team Lead is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and as more...


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