Top Membership Executive

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Top Membership Executive directs and oversees an association or member organization's strategic planning and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Top Membership Executive may oversee chapter relations or coordination. Establishes service operational standards and policies to deliver efficient services to members. Additionally, Top Membership Executive implements web or social media processes to promote the organization and distribute membership information to prospective members. Uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Requires a bachelor's degree. Typically reports to top management. The Top Membership Executive manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Top Membership Executive typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.