Technical Solution Consultant IV supports both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Prepares and delivers sales demos and facilitates technical requirements gathering sessions. Being a Technical Solution Consultant IV reviews customer technical specifications, recommends specific products or services, and estimates cost and effort for implementation. Plans and designs the configuration of products for initial implementation or the deployment of custom solutions, enhancements, or upgrades. Additionally, Technical Solution Consultant IV troubleshoots problems and oversees the completion of repairs, workarounds, or customizations. Delivers technical product training to customers and internal audiences. Requires a bachelor's degree. Typically reports to a manager. The Technical Solution Consultant IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Technical Solution Consultant IV typically requires 7+ years of related experience.
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