Technical Solution Consultant I

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Technical Solution Consultant I supports both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Prepares and delivers sales demos and facilitates technical requirements gathering sessions. Being a Technical Solution Consultant I reviews customer technical specifications, recommends specific products or services, and estimates cost and effort for implementation. Plans and designs the configuration of products for initial implementation or the deployment of custom solutions, enhancements, or upgrades. Additionally, Technical Solution Consultant I troubleshoots problems and oversees the completion of repairs, workarounds, or customizations. Delivers technical product training to customers and internal audiences. Requires a bachelor's degree. Typically reports to a manager. The Technical Solution Consultant I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Technical Solution Consultant I typically requires 0-2 years of related experience.