Systems Administration Supervisor supervises the support and maintenance of the operating system environment and various computer systems of an organization. Performs systems maintenance tasks, such as system back-up, recovery, and file maintenance to promote uptime and efficient performance. Being a Systems Administration Supervisor acquires, installs, and tests system software upgrades and computer components. Configures software and resolves technical problems. Additionally, Systems Administration Supervisor maintains documentation of IT infrastructure and troubleshooting procedures. Provides technical guidance to a team of administrators on complex projects or issues. Requires a bachelor's degree. Typically reports to a manager. The Systems Administration Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Systems Administration Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
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