Systems Administration Senior Manager

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Systems Administration Senior Manager manages the maintenance and technical support of operating system environments and various computer systems of an organization. Assigns systems maintenance tasks, such as system back-up, recovery, and file maintenance to promote uptime and efficient performance. Being a Systems Administration Senior Manager leads troubleshooting and resolution of system issues and conducts root cause analysis (RCA) to prevent recurrences. Researches, plans, and approves system software upgrades and computer components. Additionally, Systems Administration Senior Manager monitors system performance to identify and address potential issues or opportunities for process improvements. Evaluates vendors and monitors and maintains software licensing and maintenance agreements. Manages projects to completion by defining project scopes, monitoring progress against timelines, and allocating resources. Provides system administrators and technicians with training in the best practices and technologies. Requires a bachelor's degree. Typically reports to a director. The Systems Administration Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Systems Administration Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.