Systems Administration Manager

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Systems Administration Manager manages the maintenance and technical support of operating system environments and various computer systems of an organization. Assigns systems maintenance tasks, such as system back-up, recovery, and file maintenance to promote uptime and efficient performance. Being a Systems Administration Manager leads troubleshooting and resolution of system issues and conducts root cause analysis (RCA) to prevent recurrences. Researches, plans, and approves system software upgrades and computer components. Additionally, Systems Administration Manager monitors system performance to identify and address potential issues or opportunities for process improvements. Evaluates vendors and monitors and maintains software licensing and maintenance agreements. Manages projects to completion by defining project scopes, monitoring progress against timelines, and allocating resources. Provides system administrators and technicians with training in the best practices and technologies. Requires a bachelor's degree. Typically reports to a director. The Systems Administration Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Systems Administration Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.