Field Service Technician III

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Field Service Technician III provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Technician III determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Technician III develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Technician III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Field Service Technician III typically requires 3-5 years of related experience.