Also referred to as: Entry Field Service Engineer, Entry Level Field Engineer, On-site Support Engineer I, Technical Field Service Engineer I
Requirements and Responsibilities

Field Service Engineer I provides on-site support and technical assistance with various products or equipment. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer I identifies, analyzes, and repairs product failures. Orders and replaces parts as needed. Additionally, Field Service Engineer I develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about product features. May provide some customer training. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineer I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Field Service Engineer I typically requires 0-2 years of related experience.

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