Employee Services Representative II

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Employee Services Representative II implements employee engagement programs to facilitate a healthy and productive work environment and attract and retain employees for an organization. Provides necessary documents to communicate company policies or programs focused on work-life, child care, fitness, discounts, remote working, education, training, and others to provide options that engage employees. Being an Employee Services Representative II gathers and records data on program utilization, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered. Collaborates with management to assist with the selection and design of programs and provides insight on areas that offerings can improve. Additionally, Employee Services Representative II directs employees to education materials to help resolve questions about company programs or resources and elevates complex inquiries to management as necessary. Typically requires a bachelor's degree. Typically reports to a manager. The Employee Services Representative II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an Employee Services Representative II typically requires 2-4 years of related experience.