Business Process Optimization Director

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Business Process Optimization Director directs activities for studying and optimizing an organization's business processes focused on improving operational efficiencies, quality, service, and profitability. Develops research initiatives that study best practices and industry trends. Being a Business Process Optimization Director drives the in-depth analysis of existing workflows, identifying areas needing improvement, and implementing changes. Engages and organizes subject matter experts and cross-functional groups for input and suggestions. Additionally, Business Process Optimization Director establishes processes and tools used to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Provides documentation, tools, and training to support the adoption of new business processes. Requires a bachelor's degree. Typically reports to top management. The Business Process Optimization Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Business Process Optimization Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.