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Responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. May require a bachelor's degree. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspe more...
The Master Scheduler III gathers data from internal teams to incorporate materials, inventories, resource availability, and delivery commitments into schedules. Develops, prepares, and maintains production schedules to guide the production activities and resources that achieve maximum efficiency and meet output and timeline objectives. Being a Master Scheduler III utilizes ERP systems, planning and scheduling software, or other database tools to develop and maintain master schedules and generate reporting. Monitors daily production results and revises scheduling responsive to changes in the fl more...
Develops, prepares, and maintains production schedules to guide the production activities and resources that achieve maximum efficiency and meet output and timeline objectives. Gathers data from internal teams to incorporate materials, inventories, resource availability, and delivery commitments into schedules. Monitors daily production results and revises scheduling responsive to changes in the flow of materials, designs, equipment, or other resources. Utilizes ERP systems, planning and scheduling software, or other database tools to develop and maintain master schedules and generate reportin more...
Collects and analyzes information used to plan and schedule construction projects. Generates forecasts, variance reports, and other documentation used to monitor and manage projects. Researches and reports on economic, legal, and other factors that may impact project success. Evaluates current procedures and recommends changes to improve the efficiency of planning and scheduling of projects and the reduction of issues due to scheduling errors. May have budget planning responsibility for the project. Experienced with standard planning and scheduling methodologies and tools. Prepares plans and s more...
The Call Center Scheduler III analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Call Center Scheduler III maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Call Center Scheduler III may require a bachelor's degree. Typically reports to a man more...
The Customer Service Center Scheduler III analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Customer Service Center Scheduler III maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Customer Service Center Scheduler III may require a bachelor' more...
The Manufacturing Plant Maintenance Scheduler III accurately defines and estimates required work requests and maintains a consistent tracking system for work orders. Devises plans and programs for routine preventative maintenance and scheduled turnaround events at a plant or production facility. Being a Manufacturing Plant Maintenance Scheduler III works closely with technicians, engineers, operations, and managers to establish a schedule of proactive maintenance activities during appropriate downtime. Develops inspection and survey procedures to ensure an effective preventative maintenance sy more...
The OR Scheduler coordinates operating rooms, schedules of surgeons, and assistants needed for the procedure. Schedules patients for surgery. Being an OR Scheduler distributes pre- and post-operative information to patients. Gathers and records financial and insurance information. In addition, OR Scheduler requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Working as an OR Scheduler typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of disc more...
Develops and maintains daily, weekly and monthly schedules for power generation, storage, and wheeling. Monitors and coordinates generation and interchange according to contracts and pooling arrangements. Schedules all power purchases and sales with other utilities. Maintains logs documenting all relevant operating information, problems and issues. Requires a bachelor's degree. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experie more...
Coordinates aircraft schedules according to crew availability, mechanical requirements, weather, customs requests, and government regulations. Advises the appropriate personnel of potential delays or cancellations. May require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. more...
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