| Network Control Center Supervisor |
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| Also referred to as: Network Control Center Supervisor, Network Control and Reliability Team Leader, Network Control/Administration - Supervisor, Network Operations Center Supervisor |
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| Requirements and Responsibilities |
| Supervises network control technicians in the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Oversees routine testing, configuration changes, or network hardware or software upgrades. Ensures network traffic and performance monitoring processes are running to identify and troubleshoot any issues. Responds to incidents using standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Coordinates with vendors and service providers to ensure required service and quality levels are delivered. Requires a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
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| Similar Jobs: Network Control Center Manager, Network Planning Supervisor, Network Operations Supervisor, Distribution Center Senior Supervisor, Network Control Technician I, Network Control Technician II, Network Control Technician III, Network Control Technician IV, Distribution Center Supervisor |
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| Level of Education: Network Control Center Supervisor Salaries with a Bachelor's Degree, Network Control Center Supervisor Salaries with a Master's Degree or MBA, Network Control Center Supervisor Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
