| Claims Supervisor II |
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| Also referred to as: Claims Supervisor II, Claims Investigations Supervisor II, Claims Negotiations Supervisor II |
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| Requirements and Responsibilities |
| Supervises most activities in the claims department. Leads the examination of personal and property and casualty insurance claims based on policy provisions, appraisal, and verifiable damage. Interacts with claimants and oversees the review of records and documentation to ascertain insurance coverage. Supervises settlement negotiations within authorized limits and escalates claims exceeding authorization. May be responsible for reviewing and processing highly complex or high-value claims. May assist in training Property and Casualty Claims Examiners and Adjusters. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
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| Similar Jobs: Claims Examiner II, Claims Adjuster II, Claims Supervisor I, Claims Clerk II, Claims Examiner I, Claims Examiner III, Claims Examiner IV, Claims Adjuster I, Claims Quality Audit Supervisor |
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| Level of Education: Claims Supervisor II Salaries with an Associate's Degree, Claims Supervisor II Salaries with a Bachelor's Degree, Claims Supervisor II Salaries with a Master's Degree or MBA, Claims Supervisor II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Business Services, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Insurance, Retail & Wholesale, Transportation | |
