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Alternate job titles: Assistant Branch Manager II | Branch Manager, Entry - Retail Banking

The Bank Branch Manager I is accountable for financial performance, customer satisfaction, and branch policies and procedures. Manages all aspects of a branch office that handles loans/deposits up to $25 million. Being a Bank Branch Manager I develops and maintains business relationships with customers. Ensures the branch adheres to policies, objectives, and practices of the parent company. In addition, Bank Branch Manager I oversees, and communicates promotional campaigns and product initiatives. May require a bachelor's degree. Typically reports to the Regional Branch Manager. The Bank Branc more...



Alternate job titles: Assistant Branch Manager - Banking

Assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require an associate degree. Typically reports to a bra more...


Alternate job titles: Branch Cluster Manager I | Branch Group Manager - Small

Manages the financial and service performance of a defined group of retail branches in a geographic area. Establishes the strategy, specific goals, and performance levels required for each branch to meet the organizational objectives for the region. Monitors and analyzes financial and customer activity to understand needs, identify issues, and provide the tools and resources needed to achieve goals. Leads business development and promotional activities in the area and coaches branch managers in tactics to build customer relationships, increase sales, and enhance the bank's presence in the comm more...


Alternate job titles: Branch Manager, Experienced - Retail Banking

Manages a retail banking branch office that develops and grows customer relationships, promotes products and services, and delivers efficient operations. Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities. Schedules, manages, and trains branch staff to maintain the required service coverage. Ensures staff understands and follows all company policies and procedures to maintain required security, operational, and service quality standards. Accountable for financial, operational, and customer satisfaction goals for the branch. more...



Manages a banking branch office located in a retail store. Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities. Schedules, manages, and trains branch staff to maintain the required service coverage. Follows all company policies and procedures to maintain required security, operational, and service quality standards. Resolves escalated customer or operations issues. Coordinates with other bank teams to promote products or provide additional services to customers. May require an associate degree. Typically reports to a manager more...


Alternate job titles: Group Branch Manager | Branch Group Manager - Small

The Branch Cluster Manager I is accountable for group's financial performance. Manages a specific industry vertical group and/or geographic area of branches. Being a Branch Cluster Manager I ensures branches have the tools and personnel needed to meet goals. Establishes goals and performance levels for specified branches according to goals set by the organization. In addition, Branch Cluster Manager I monitor financial and customer activity and report results. Branch group's loans and deposits are generally less than $500MM. Requires a bachelor's degree or its equivalent. Typically reports to more...



Manages the overall operations, sales, and business development activities for a branch location of an organization. Oversees branch operations, including staffing, training, inventory management, finance, systems, and facilities. Builds and manages relationships with existing and prospective customers to maximize sales and satisfaction. Monitors the branch financial performance to achieve sales, growth, and profitability targets. Maintains and utilizes up-to-date knowledge about the markets served, customers, vendors, and competitors to drive successful operations. May require a bachelor's de more...


Alternate job titles: Branch Manager, Entry - Retail Banking

Assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require a bachelor's degree. Typically reports to a bra more...


Alternate job titles: Branch Manager IV - Consumer Lending

Manages mortgage loan activities in a branch office. Provides customers with mortgage loan information and recommends product options. Coordinates origination from application processing to closing of residential loans. Monitors trends and developments in the local real estate market and changes to private and government-insured mortgages. Ensures all lending policies and regulations are followed. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor wi more...



Alternate job titles: Branch Customer Service Manager III | Branch Service Quality Manager III | Branch Support Services Manager III

Manages the day-to-day branch support operations that provide centralized information and solutions services to branch employees. Designs and develops a service and support system to maximize efficiency and limit response time. Defines and monitors service quality metrics to identify areas of improvement. Monitors and evaluates branch requests to identify knowledge gaps and make training suggestions. Manages scheduling to ensure the branch support unit is adequately staffed, especially during new product introductions. Defines training plans, reviews the performance of team members, and issues more...


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