IT Quality Assurance Manager
Also referred to as: IT Quality Assurance Manager, IT Services, Systems and Software Quality Manager
Requirements and Responsibilities
Manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Requires a bachelor's degree. Typically reports to head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Similar Jobs:  IT Quality Assurance Analyst I, IT Quality Assurance Analyst II, IT Quality Assurance Analyst III, Quality Assurance Manager, Quality Assurance Engineering Manager II, Quality Assurance Engineering Manager I, Software Quality Assurance Analyst I, IT Project Management and Delivery Manager, Software Quality Assurance Analyst III
Level of Education:  IT Quality Assurance Manager Salaries with a Bachelor's Degree, IT Quality Assurance Manager Salaries with a Master's Degree or MBA, IT Quality Assurance Manager Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation