Collections Supervisor
Also referred to as: Collections Specialist Supervisor, Delinquent Account Collections Supervisor
Requirements and Responsibilities
Supervises the day-to-day process and operations involved with collections on overdue/delinquent accounts. Reviews and develops policies and procedures and ensures compliance. Initiates demand letters, outbound calls, and handles escalated calls. Monitors collections activities for quality. Ensures that production targets are achieved. May require a bachelor's degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
Similar Jobs:  Credit and Collections Supervisor, Accounts Receivable Supervisor, Mortgage Collection Supervisor II, Mortgage Collection Supervisor I, Credit and Collections Director, Credit and Collections Analyst II, Credit and Collections Analyst III, Credit and Collections Analyst I, Top Credit and Collections Executive
Level of Education:  Collections Supervisor Salaries with No Diploma, Collections Supervisor Salaries with a High School Diploma or Technical Certificate, Collections Supervisor Salaries with an Associate's Degree, Collections Supervisor Salaries with a Bachelor's Degree, Collections Supervisor Salaries with a Master's Degree or MBA, Collections Supervisor Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation