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| Contact Center Supervisor | | Compare |
| Alternate job titles: Call Center Team Leader (Includes Selling) |
| Supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets.... view job details |
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| Contact Center Representative I | | Compare |
| Alternate job titles: Entry Level Call Center Representative (Includes Selling) | Call Center Representative I (Includes Selling) |
| Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services... view job details |
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| Contact Center Representative II | | Compare |
| Alternate job titles: Intermediate Level Call Center Representative (Includes Selling) | Call Center Representative II (Includes Selling) |
| Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services... view job details |
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| Contact Center Representative III | | Compare |
| Alternate job titles: Senior Level Call Center Representative (Includes Selling) | Call Center Representative III (Includes Selling) |
| Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services... view job details |
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| Sales Assistant Team Leader | | Compare |
| Alternate job titles: Sales Assistant Team Leader |
| Leads the sales administrative and clerical support team. Coordinates and assists with a variety of sales activities including meeting scheduling, maintenance of sales literature inventory, and customer service regarding products... view job details |
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| Order Picking Team Leader | | Compare |
| Alternate job titles: Order Picking Team Leader |
| Manages a team of order pickers that fill customer orders and prepare for shipment. Schedules staffing and monitors productivity of team members. Trains staff on standard order filling and shipping processes. Ensures all... view job details |
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| Security Guard Team Leader | | Compare |
| Alternate job titles: Security Team Supervisor I |
| Supervises a team of security guards that ensure the physical safety of all visitors, employees, or customers to the organization's facilities and the security of property and assets. Schedules security guard staff shifts.... view job details |
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| Contact Center Representative III - Inbound | | Compare |
| Alternate job titles: Senior Call Center Representative - Inbound | Call Center Representative III - Inbound |
| Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
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| Customer Service Team Leader | | Compare |
| Alternate job titles: Customer Care Team Leader | Non-Technical Customer Service Team Leader | Customer Service and Support Team Leader |
| Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the... view job details |
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| Contact Center Representative II - Inbound | | Compare |
| Alternate job titles: Call Center Representative II - Inbound | Intermediate Level Call Center Representative - Inbound |
| Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
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| Contact Center Representative I - Inbound | | Compare |
| Alternate job titles: Entry Level Call Center Representative - Inbound | Call Center Representative I - Inbound |
| Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
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| Technical Customer Support Team Leader | | Compare |
| Alternate job titles: Technical Customer Support Team Supervisor |
| Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the... view job details |
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| Contact Center Traffic and Scheduling Supervisor | | Compare |
| Alternate job titles: Customer Information Center Supervisor |
| Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to... view job details |
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| Inbound Contact Center Supervisor | | Compare |
| Alternate job titles: Inbound Call Center Supervisor I |
| Supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Responds to escalated calls with remedies or solutions.... view job details |
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| Outbound Contact Center Supervisor | | Compare |
| Alternate job titles: Outbound Call Center Supervisor II |
| Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or... view job details |
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