| CRM Program Specialist II |
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| Also referred to as: CRM Program Specialist II, CRM Marketing Analyst II, CRM Marketing Specialist II |
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| Requirements and Responsibilities |
| Responsible for developing and executing customer relationship management (CRM) initiatives and strategies that drive engagement and retention. Uses CRM systems to analyze client data to improve the client experience, identify trends, measure effectiveness, and generate leads. Builds and maintains relationships with both current and prospective clients. Requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. |
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| Similar Jobs: CRM Program Specialist IV, CRM Program Specialist I, CRM Program Specialist III, CRM Program Supervisor, CRM Program Director, CRM Program Manager, CRM Program Senior Manager, CRM Program Specialist V, Program Management Office Analyst II |
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| Level of Education: CRM Program Specialist II Salaries with No Diploma, CRM Program Specialist II Salaries with a High School Diploma or Technical Certificate, CRM Program Specialist II Salaries with an Associate's Degree, CRM Program Specialist II Salaries with a Bachelor's Degree, CRM Program Specialist II Salaries with a Master's Degree or MBA, CRM Program Specialist II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
