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| Technical Customer Support Specialist IV | | Compare |
| Alternate job titles: Technical Customer Support Specialist IV |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist III | | Compare |
| Alternate job titles: Technical Customer Support Specialist III |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist I | | Compare |
| Alternate job titles: Technical Customer Support Specialist I |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Specialist II | | Compare |
| Alternate job titles: Technical Customer Support Specialist II |
| Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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| Technical Customer Support Representative II | | Compare |
| Alternate job titles: Technical Support - Tier 2 | Technical Support Specialist, Experienced |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Customer Support Representative III | | Compare |
| Alternate job titles: Technical Support - Tier 3 | Technical Support Specialist, Senior |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Customer Support Representative I | | Compare |
| Alternate job titles: Technical Support Specialist, Entry | Technical Support- Tier 1 |
| Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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| Technical Customer Support Manager | | Compare |
| Alternate job titles: Technical Customer Support Manager |
| Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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| Technical Customer Support Supervisor | | Compare |
| Alternate job titles: Technical Customer Support Supervisor |
| Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products,... view job details |
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| Technical Customer Support Team Leader | | Compare |
| Alternate job titles: Technical Customer Support Team Supervisor |
| Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the... view job details |
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| Inside Sales Support Specialist II | | Compare |
| Alternate job titles: Inside Sales Support Specialist II |
| Assists with remote sales development calls and processes for a territory or portfolio of customers. Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Initiates... view job details |
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| Website Operations Support Specialist | | Compare |
| Alternate job titles: Technical Customer Service Representative | Technical Tier 1 Product Support Representative | Web Products Technical Support Specialist |
| Provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right... view job details |
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| Web Administrator III | | Compare |
| Alternate job titles: Web Operations and Performance Senior Administrator | Website Administration - Senior Specialist | Website Administrator II |
| Administers and maintains the organization's websites. Monitors site traffic and performance and recommends changes in the site's technical architecture to ensure that the website remains responsive, stable, and secure. Maintains... view job details |
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| Chat Support Representative I | | Compare |
| Alternate job titles: Customer Contact Center E-Commerce Support | Customer Service Specialist - E-Commerce |
| Responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions,... view job details |
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| Customer Experience Coordinator | | Compare |
| Alternate job titles: Customer Experience Coordinator |
| Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Assists with research, collection, database administration, and... view job details |
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