Technical Support Analyst I
Also referred to as: Technical Support Analyst I, Technical Solutions Customer Support Analyst I, Technical Customer Support Advisor I
Requirements and Responsibilities
Technical Support Analyst I provides technical support to system users and customer support staff. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Being a Technical Support Analyst I assists customer in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Additionally, Technical Support Analyst I typically requires bachelor's degree. Typically reports to a project leader or manager. The Technical Support Analyst I works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Technical Support Analyst I typically requires 0-2 years of related experience.
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Job Statistics
Years of Experience Education Level
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Similar Jobs:  Technical Support Representative I, Technical Support Analyst III, Technical Support Analyst II, Technical Sales Support Specialist I, Technical Support Representative II, Technical Support Representative III, Technical Support Manager, Technical Librarian I, Technical Sales Support Specialist III
Level of Education:  Technical Support Analyst I Salaries with a High School Diploma or Technical Certificate, Technical Support Analyst I Salaries with an Associate's Degree, Technical Support Analyst I Salaries with a Bachelor's Degree, Technical Support Analyst I Salaries with a Master's Degree or MBA, Technical Support Analyst I Salaries with a JD, MD, PhD or Equivalent
Categories:  IT - All, Consulting Services, Entry Level, IT - Computers, Software
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
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