Also referred to as: Cable Service Representative III, Telecommunication Service Representative - Senior
Requirements and Responsibilities

Network Service Representative III identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries and billing discrepancies. Being a Network Service Representative III may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative III typically reports to a supervisor or manager. To be a Network Service Representative III typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature.

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