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Technical Customer Support Specialist IV | | Compare |
Alternate job titles: Technical Client Support Specialist IV |
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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Technical Customer Support Specialist III | | Compare |
Alternate job titles: Technical Client Support Specialist III |
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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Technical Customer Support Specialist I | | Compare |
Alternate job titles: Technical Client Support Specialist I |
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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Technical Customer Support Specialist II | | Compare |
Alternate job titles: Technical Client Support Specialist II |
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details |
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Technical Customer Support Representative II | | Compare |
Alternate job titles: Technical Client Support Representative II | Technical Customer Support Representative - Tier 2 |
Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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Technical Customer Support Representative III | | Compare |
Alternate job titles: Technical Client Support Representative III | Technical Customer Support Representative - Tier 3 |
Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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Technical Customer Support Representative I | | Compare |
Alternate job titles: Technical Client Support Representative I | Technical Customer Support Representative - Tier 1 |
Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details |
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Technical Customer Support Manager | | Compare |
Alternate job titles: Technical Client Service Manager |
Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details |
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Technical Customer Support Supervisor | | Compare |
Alternate job titles: Technical Client Service Supervisor |
Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products,... view job details |
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Technical Customer Support Team Leader | | Compare |
Alternate job titles: Technical Client Support Team Leader |
Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the... view job details |
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Chat Support Representative I | | Compare |
Alternate job titles: Customer Service Specialist - E-commerce |
Responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions,... view job details |
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Online Banking Specialist | | Compare |
Alternate job titles: Digital Banking Customer Service Specialist |
Administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Performs clerical and data entry... view job details |
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Customer Experience Coordinator | | Compare |
Alternate job titles: Customer Experience Support Assistant |
Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Assists with research, collection, database administration, and... view job details |
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Customer Success Associate II | | Compare |
Alternate job titles: Customer Onboarding Specialist II | Customer Success Advisor II |
Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all... view job details |
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Customer Success Associate III | | Compare |
Alternate job titles: Customer Onboarding Specialist III | Customer Success Advisor III |
Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all... view job details |
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