HR Service Center Representative I is responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Being an HR Service Center Representative I resolves matters pertaining to employee benefit programs, including life, health, disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and paid time off as well as retirement and pension plans. May require an associate's degree. Additionally, HR Service Center Representative I typically reports to a supervisor or manager. The HR Service Center Representative I work is closely managed. Works on projects/matters of limited complexity in a support role. To be an HR Service Center Representative I typically requires 0-2 years of related experience.
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