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Contact Center Representative I - Outbound | | Compare |
Alternate job titles: Call Center Representative I -Outbound | Sales Representative I - Outbound |
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details |
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Outbound Contact Center Supervisor | | Compare |
Alternate job titles: Outbound Call Center Supervisor | Outbound Sales Supervisor |
Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or... view job details |
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Contact Center Representative III - Outbound | | Compare |
Alternate job titles: Call Center Representative III - Outbound | Sales Representative III - Outbound |
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details |
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Contact Center Representative II - Outbound | | Compare |
Alternate job titles: Call Center Representative II - Outbound | Sales Representative II - Outbound |
Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions,... view job details |
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Contact Center Representative I - Inbound | | Compare |
Alternate job titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support and Service Agent I |
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
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Contact Center Representative I | | Compare |
Alternate job titles: Call Center Sales Representative I | Entry Call Center Inside Sales Representative | Inbound/Outbound Sales Agent I | Telemarketing Representative I |
Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services... view job details |
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Contact Center Representative III - Inbound | | Compare |
Alternate job titles: Call Center Representative III - Inbound | Inbound Customer Resolution Specialist III | Inbound Customer Support and Service Agent III |
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
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Contact Center Representative II - Inbound | | Compare |
Alternate job titles: Call Center Representative II - Inbound | Inbound Customer Resolution Specialist II | Inbound Customer Support and Service Agent II |
Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services,... view job details |
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Contact Center Traffic and Scheduling Manager | | Compare |
Alternate job titles: Call Center Traffic and Scheduling Manager | Customer Service Center Traffic and Scheduling Manager | Traffic Workforce Manager |
Manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call... view job details |
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Contact Center Traffic and Scheduling Supervisor | | Compare |
Alternate job titles: Call Center Traffic and Scheduling Supervisor | Customer Service Center Traffic and Supervisor | Traffic Workforce Supervisor |
Supervises a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Configures the Automatic Call Distribution (ACD) system to... view job details |
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Outbound Contact Center Manager | | Compare |
Alternate job titles: Outbound Call Center Manager | Outbound Sales Manager |
Manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Implements sales and... view job details |
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Contact Center Scheduler I | | Compare |
Alternate job titles: Call Center Scheduler I | Contact Center Forecasting and Resourcing Analyst I | Contact Center Metrics Analyst I | Customer Service Center Scheduler I | Workforce Management Analyst I |
Responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes... view job details |
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Contact Center Representative III | | Compare |
Alternate job titles: Call Center Sales Representative III | Inbound/Outbound Sales Agent III | Senior Call Center Inside Sales Representative | Telemarketing Representative III |
Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services... view job details |
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Contact Center Representative II | | Compare |
Alternate job titles: Call Center Sales Representative II | Inbound/Outbound Sales Agent II | Intermediate Call Center Inside Sales Representative | Telemarketing Representative II |
Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services... view job details |
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Contact Center Supervisor | | Compare |
Alternate job titles: Call Center Inside Sales Team Leader | Inbound/Outbound Sales Team Leader | Telemarketing Team Leader |
Supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets.... view job details |
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