| Switchboard Operator |
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| Also referred to as: Switchboard Operator, Telephone Console Operator |
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| Requirements and Responsibilities |
| Operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. May require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. |
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| Similar Jobs: Machine Operator III, Mobile Crane Operator, Wordprocessing Operator, Crane Operator, Sr., Machine Operator I, Machine Operator II, Punch Press Operator, Chemical Plant Operator II, Packaging Machine Operator I |
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| Level of Education: Switchboard Operator Salaries with a High School Diploma or Technical Certificate, Switchboard Operator Salaries with an Associate's Degree, Switchboard Operator Salaries with a Bachelor's Degree, Switchboard Operator Salaries with a Master's Degree or MBA, Switchboard Operator Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
