Order Fulfillment Director
Also referred to as: Order Fulfillment Director, Order Fulfillment Operations Director
Requirements and Responsibilities
Leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Similar Jobs:  Order Fulfillment Manager, Order Fulfillment Clerk III, Order Fulfillment Clerk I, Order Fulfillment Clerk II, Order Fulfillment Specialist, Order Fulfillment Supervisor, Order Fulfillment Senior Supervisor, Order Picking Team Leader, Order Picker II
Level of Education:  Order Fulfillment Director Salaries with a Bachelor's Degree, Order Fulfillment Director Salaries with a Master's Degree or MBA, Order Fulfillment Director Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation