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View salary and benefits informationOversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typical more...
Manages an association or member organization's service operations to expand membership, deliver member satisfaction, and achieve strategic goals. Implements programs and initiatives to engage current members and recruit new ones. Follows service operational standards and policies to deliver efficient services to members. Utilizes web or social media processes to promote the organization and distribute membership information to prospective members. Maintains a database or system using data collection processes, tools, and analysis to measure and report on member satisfaction and retention. Typ more...
The Association Membership Director develops programs, initiatives, and policies designed to increase membership. Directs and oversees membership activities for a membership organization or association. Being an Association Membership Director may require a bachelor's degree. Creates, updates, and distributes information to current members as well as prospective members. In addition, Association Membership Director typically reports to top management. The Association Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Pr more...
Directs and oversees an association or member organization's strategic planning and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. May oversee chapter relations or coordination. Establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Uses data-driven analysis, tools, and reports to measure member satisfaction and reten more...
Coordinates museum membership activities. Manages the members services program, distributes newsletters and other publications, sends renewal notices to expiring members, and maintains membership databases. Promotes membership renewals and marketing efforts. Provides reports to top management on membership statistics and trends. May require an associate degree or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...
Responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. May draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. more...
Responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. May draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. more...
The Association Membership Manager updates and distributes information to current members as well as prospective members. Organizes membership activities, developments, and relations for a membership organization or association. Being an Association Membership Manager oversees membership customer service process or system to ensure members are satisfied. Manages a membership database. In addition, Association Membership Manager may require a bachelor's degree. Typically reports to top management. The Association Membership Manager manages subordinate staff in the day-to-day performance of thei more...
The Membership Records Coordinator processes member enrollments and renewals, inputs to database. Maintains the membership database for organization. Being a Membership Records Coordinator designs and generates reports for management review. Ensures member records are coded correctly by performing periodic audits. In addition, Membership Records Coordinator may require a bachelor's degree or its equivalent. Typically reports to a manager or head of a unit/department. Being a Membership Records Coordinator works on projects/matters of limited complexity in a support role. Work is closely manage more...
The Membership Assistant I processes subscriptions, membership applications, or member data changes. Responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Being a Membership Assistant I documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Directs members to the resources to answer questions or provide requested information. In addition, Membership Assistant I may draft correspondence and promotional communications or conduct outreach cal more...
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