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Contact Center Team Leader (Includes Selling) Compare
Alternate job titles: Contact Center Team Leader (Includes Selling) | Call Center Inside Sales Team Leader | Inbound/Outbound Call Center Sales Team Leader | Sales & Telemarketing Team Leader | Telemarketing Team Leader | Telesales Supervisor
Supervises the daily activities of a team of contact center representatives who place and receive calls or other interactions with the intent of selling or promoting company products or services. Monitors and evaluates interactions... view job details
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Contact Center Representative III (Incl. Selling) Compare
Alternate job titles: Contact Center Representative III (Incl. Selling) | Call Center Sales Representative III | Inbound/Outbound Call Center Sales Representative, Senior | Senior Call Center Inside Sales Representative | Telemarketing Representative III | Telesales Representative III
Makes and receives calls with the intent of promoting or selling company products or services. Receives orders, and closes deals of company products or services. Identifies prospects and tracks sales activities in the... view job details
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Contact Center Representative III - Inbound Compare
Alternate job titles: Call Center Representative III - Inbound | Inbound Customer Resolution Specialist III | Inbound Customer Support and Service Representative III
Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as... view job details
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Contact Center Representative II (Incl. Selling) Compare
Alternate job titles: Contact Center Representative II (Incl. Selling) | Call Center Sales Representative II | Inbound/Outbound Call Center Sales Representative, Experienced | Intermediate Call Center Inside Sales Representative | Telemarketing Representative II | Telesales Representative II
Makes and receives calls with the intent of promoting or selling company products or services. Receives orders, and closes deals of company products or services. Identifies prospects and tracks sales activities in the... view job details
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Contact Center Representative I (Incl. Selling) Compare
Alternate job titles: Contact Center Representative I (Incl. Selling) | Call Center Sales Representative I | Entry Call Center Inside Sales Representative | Inbound/Outbound Call Center Sales Representative, Entry | Telemarketing Representative I | Telesales Representative I
Makes and receives calls with the intent of promoting or selling company products or services. Receives orders, and closes deals of company products or services. Identifies prospects and tracks sales activities in the... view job details
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Contact Center Representative IV - Inbound Compare
Alternate job titles: Call Center Representative IV - Inbound | Inbound Customer Resolution Specialist IV | Inbound Customer Support and Service Representative IV
Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as... view job details
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Contact Center Representative I - Inbound Compare
Alternate job titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support Representative I
Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the... view job details
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Contact Center Representative II - Inbound Compare
Alternate job titles: Call Center Representative II - Inbound | Inbound Customer Resolution Specialist II | Inbound Customer Support and Service Representative II
Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and... view job details
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Inbound Contact Center Supervisor III Compare
Alternate job titles: Inbound Call Center Supervisor III | Inbound Customer Support and Service Supervisor III
Supervises contact center representatives who get contacted by customers or potential customers. Responsible for the daily activity of contact center policies and procedures. Ensures quotas for service volume and timeliness are... view job details
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Contact Center Representative III - Outbound Compare
Alternate job titles: Call Center Representative III - Outbound | Customer Support Representative, Senior - Outbound | Telemarketing Representative III - Outbound
Initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Documents and tracks orders and service feedback using a computer system.... view job details
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Customer Information Center Supervisor Compare
Alternate job titles: Call Center Technical Supervisor
Responsible for maintaining the call distribution system by configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Supervises the representatives by monitoring the... view job details
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Contact Center Traffic and Scheduling Analyst Compare
Alternate job titles: Call Center Traffic and Scheduling Analyst | Customer Service Center Traffic and Scheduling Analyst
Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely... view job details
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Contact Center Scheduler Compare
Alternate job titles: Call Center Scheduler | Contact Center Forecasting and Resourcing Analyst | Contact Center Metrics Analyst | Customer Service Center Scheduler
Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Utilizes the analysis results to forecast contact center workload and builds resourcing and... view job details
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Contact Center Traffic and Scheduling Analyst, Sr. Compare
Alternate job titles: Call Center Traffic and Scheduling Analyst, Sr. | Sr. Customer Service Center Traffic and Scheduling Analyst
Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely... view job details
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Outbound Contact Center Supervisor II Compare
Alternate job titles: Outbound Call Center Supervisor II | Outbound Call Center Supervisor, Experienced
Supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Responsible for the... view job details
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