Information Technology Associate II |
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Also referred to as: Information Technology Associate II, IT Administration Support Representative II, IT Support Associate II |
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Requirements and Responsibilities |
Supports overall information systems planning, implementation, and administration in a variety of IT functional areas. Follows internal procedures and guidelines to troubleshoot and resolve basic IT issues across different systems and technologies, including hardware, software, and networks. Provides support to end-users, assisting with software and hardware malfunctions, setting up new equipment, and documenting and escalating issues as necessary. Installs and configures software and applies patches or updates to maintain basic IT infrastructure such as servers, workstations, and network devices. Routinely tests and monitors IT system performance to ensure system security and reliability. Requires a bachelor's degree. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. |
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Similar Jobs: Information Technology Associate III, Information Technology Supervisor II, Information Technology Generalist II, SVP of Information Technology, Information Technology Auditor II, Top Division Information Technology Executive, Chief Information Technology Officer, VP of Information Technology, Information Technology Supervisor I |
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Level of Education: Information Technology Associate II Salaries with No Diploma, Information Technology Associate II Salaries with a High School Diploma or Technical Certificate, Information Technology Associate II Salaries with an Associate's Degree, Information Technology Associate II Salaries with a Bachelor's Degree, Information Technology Associate II Salaries with a Master's Degree or MBA, Information Technology Associate II Salaries with a JD, MD, PhD or Equivalent |
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Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |