Implementation Manager
Also referred to as: Client Service Delivery Manager, Professional Services Implementation Manager, Solutions Implementation Manager
Requirements and Responsibilities
Manages a team of implementation specialists that are responsible for the implementation of technical systems, software, hardware or solutions. Oversees and supports multiple the implementation projects. Reviews external clients product demands, develops project plans and ensures that implementations are completed on time, within budget, and meet client expectations. May be involved in pre-sales product demonstrations or provide assistance in scoping projects or developing proposals. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
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Level of Education:  Implementation Manager Salaries with No Diploma, Implementation Manager Salaries with a High School Diploma or Technical Certificate, Implementation Manager Salaries with an Associate's Degree, Implementation Manager Salaries with a Bachelor's Degree, Implementation Manager Salaries with a Master's Degree or MBA, Implementation Manager Salaries with a JD, MD, PhD or Equivalent
Industries:  Business Services, Internet, Software & Networking, Telecom