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Customer Success Manager Compare
Alternate job titles: Customer Success/Onboarding Manager
Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the... view job details
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Customer Success Associate II Compare
Alternate job titles: Customer Onboarding Specialist II | Customer Success Advisor II
Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all... view job details
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Customer Success Associate III Compare
Alternate job titles: Customer Onboarding Specialist III | Customer Success Advisor III
Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all... view job details
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Customer Service Director Compare
Alternate job titles: Customer Care Director | Customer Support Services Director
Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes... view job details
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Customer Insights Director Compare
Alternate job titles: Consumer Insights Director | Director of Consumer Insights
Develops and directs customer/consumer insights strategic projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing... view job details
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Top Customer Service Executive Compare
Alternate job titles: Chief Customer Officer | Chief Customer Service and Success Executive | Customer Care Executive | Vice President of Customer Experience | Vice President of Customer Service and Support
Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Provides leadership to establish direction and initiatives for service... view job details
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Customer Experience Manager Compare
Alternate job titles: Customer Experience Strategy Manager
Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details
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Customer Service Manager Compare
Alternate job titles: Customer Care Manager | Customer Support Services Manager
Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and... view job details
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Customer Experience Senior Manager Compare
Alternate job titles: Customer Experience Senior Strategy Manager
Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details
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Customer Experience Analyst Compare
Alternate job titles: Customer Experience Associate
Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to... view job details
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Technical Customer Support Manager Compare
Alternate job titles: Technical Client Service Manager
Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details
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Customer Service Senior Manager Compare
Alternate job titles: Customer Care Senior Manager | Customer Support Services Senior Manager
Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and... view job details
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Customer Experience Coordinator Compare
Alternate job titles: Customer Experience Support Assistant
Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Assists with research, collection, database administration, and... view job details
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Customer Service Supervisor Compare
Alternate job titles: Customer Care Supervisor | Customer Service and Support Supervisor
Supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains and... view job details
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Customer Service Team Leader Compare
Alternate job titles: Customer Care Team Leader | Customer Service and Support Team Leader
Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the... view job details
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