| Claims Clerk II |
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| Also referred to as: Claims Clerk II, Claims Administration Clerk II, Claims Payment Clerk II, Claims Processing Clerk II |
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| Requirements and Responsibilities |
| Performs clerical and administrative support tasks to facilitate the processing and documentation of insurance claims. Enters claims data into systems and verifies the accuracy and completeness of submitted information. Maintains and organizes claim files, correspondence, and supporting documentation. Responds to routine inquiries from claimants, policyholders, and internal staff regarding claim status. Prepares standard forms, letters, and reports in support of claims processing activities. Follows established procedures and escalates non-routine matters to senior staff. Requires a high school diploma. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. |
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| Similar Jobs: Claims Clerk IV, Claims Processing Clerk II - Healthcare, Claims Examiner II, Claims Clerk III, Claims Clerk I, Claims Adjuster II - P&C, Claims Supervisor II, Claims Intake Specialist II, Disability Claims Examiner III |
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| Level of Education: Claims Clerk II Salaries with a High School Diploma or Technical Certificate, Claims Clerk II Salaries with an Associate's Degree, Claims Clerk II Salaries with a Bachelor's Degree, Claims Clerk II Salaries with a Master's Degree or MBA, Claims Clerk II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Business Services, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Insurance, Retail & Wholesale, Transportation |  |