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| Customer Service Director | | Compare |
| Alternate job titles: Director of Customer Service |
| Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops and establishes procedures and policies governing customer correspondence and the handling of customer... view job details |
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| Customer Service Supervisor | | Compare |
| Alternate job titles: Customer Service Supervisor |
| Supervises a staff of customer service representatives and ensures customers are satisfied. Responsible for training customer service representatives, and for developing and implementing operations and policies. May require a... view job details |
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| Customer Service Manager | | Compare |
| Alternate job titles: Customer Service Manager |
| Manages a staff of customer service representatives and ensures that customers are retained, satisfied, and that their needs are fulfilled. Responsible for designing and implementing improved process or operational policies.... view job details |
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| Customer Service Representative I | | Compare |
| Alternate job titles: Entry Level Customer Service Representative |
| Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge... view job details |
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| Customer Service Representative II | | Compare |
| Alternate job titles: Intermediate Level Customer Service Representative |
| Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 2-5 years of experience in the field or in a related area. Familiar with... view job details |
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| Customer Service Representative III | | Compare |
| Alternate job titles: Senior Customer Service Representative |
| Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and at least 5 years of experience in the field or in a related area. Familiar... view job details |
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| Retail Store Customer Service Representative | | Compare |
| Alternate job titles: Retail Store Customer Service Representative |
| Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Requires a high school diploma or equivalent and 0-3 years of experience in the field... view job details |
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| Customer Service Trainer | | Compare |
| Alternate job titles: Trainer - Customer Service |
| Responsible for the professional development of the customer service staff. Designs and implements programs to improve performance and efficiency. Requires a bachelor's degree in area of specialty and 0-3 years of experience in... view job details |
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| Top Customer Service Executive | | Compare |
| Alternate job titles: Chief Customer Service Executive | Chief Customer Service Officer | VP, Customer Service | Vice President of Customer Service |
| Plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. May require an advanced degree and at least 15 years of direct... view job details |
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| Customer Service Team Leader | | Compare |
| Alternate job titles: Customer Service Team Leader |
| Provides daily leadership to customer service staff to meet customer expectation. Ensures timely processing of customer orders and helps resolves customer disputes. Identifies system and workflow improvements to enhance the... view job details |
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| Call Center Scheduler | | Compare |
| Alternate job titles: Customer Service Scheduler |
| Coordinates the distribution of work tasks to support call center representatives. Monitors incoming call volumes and ensures even distribution among representatives based on workload. Considers time sensitivity of requests to... view job details |
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| Merchant Card Customer Service Manager | | Compare |
| Alternate job titles: Merchant Card Customer Service Manager |
| Manages a staff of merchant card customer service representatives and ensures that customers are retained, satisfied, and that their needs are fulfilled. Responsible for designing and implementing improved process or... view job details |
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| eCommerce Customer Service Representative | | Compare |
| Alternate job titles: eCommerce Customer Service Representative |
| Responds to customer inquires regarding orders, billing inquiries and technical problem notifications. Documents customer trouble reports in trouble ticketing system and escalates according to established standard operating... view job details |
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| Customer Service Training Manager | | Compare |
| Alternate job titles: Manager of Customer Service Training |
| Ensures maximum effectiveness of the customer service function by developing and implementing training programs. Researches new training techniques and suggests enhancements to existing customer service training programs.... view job details |
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| Annuities Customer Service Representative | | Compare |
| Alternate job titles: Annuity Customer Service Representative |
| Processes orders and fulfills customer needs to ensure customer satisfaction. Answers consumer questions regarding annuity products or policies. May require a bachelor's degree in area of specialty and 2-4 years of experience in... view job details |
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