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Call Center Team Leader (Includes Selling) Compare
Alternate job titles: Call Center Team Leader (Includes Selling) | Telemarketing Team Leader (Includes Selling)
Manages the daily activities of a team of representatives and supervisors who place and receive telephone calls with the intent of selling or promoting company products or services. Responsible for call center policies and procedures... view job details
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Production Team Leader II Compare
Alternate job titles: Intermediate Level Production Team Leader
Oversees, monitors, and coordinates production team activities, giving importance to individual member's and overall team's achievement of established goals. Ensures team's goals are aligned with and representative of the overall... view job details
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Call Center Representative III (Includes Selling) Compare
Alternate job titles: Call Center Representative III (Includes Selling) | Senior Level Call Center Representative (Includes | Telemarketing Representative III (Includes Selling
Makes and receives phone calls with the intent of promoting or selling company products or services. May provide a basic level of customer support but refers more complex problems to other staff members. Requires an in-depth... view job details
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Call Center Representative I (Includes Selling) Compare
Alternate job titles: Call Center Representative I (Includes Selling) | Entry Level Call Center Representative (Includes S | Telemarketing Representative I (Includes Selling)
Makes and receives phone calls with the intent of promoting or selling company products or services. May provide a basic level of customer support but refers more complex problems to other staff members. Requires an in-depth... view job details
For Employees: FREE Data - Premium Data For Employers: FREE Data - Individual Reports - Job Pricing Subscriptions
 
Call Center Representative II (Includes Selling) Compare
Alternate job titles: Call Center Representative II (Includes Selling) | Telemarketing Representative II (Includes Selling) | Intermediate Level Call Center Representative (Inc
Makes and receives phone calls with the intent of promoting or selling company products or services. May provide a basic level of customer support but refers more complex problems to other staff members. Requires an in-depth... view job details
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Inbound Call Center Manager Compare
Alternate job titles: Inbound Call Center Manager
Manages and directs all aspects of incoming call center operations. Implements and reviews call center policies and procedures. Develops and monitors quotas for service volume and timeliness. Requires a bachelor's degree with at... view job details
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Call Center Director Compare
Alternate job titles: Call Center Director
Directs the entire operations of the organization's call center facility. Implements and reviews policies and operating structure of the call center. Sets standards and guidelines for interaction with customers. Monitors the calls... view job details
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Call Center Scheduler Compare
Alternate job titles: Customer Service Scheduler
Coordinates the distribution of work tasks to support call center representatives. Monitors incoming call volumes and ensures even distribution among representatives based on workload. Considers time sensitivity of requests to... view job details
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Outbound Call Center Supervisor II Compare
Alternate job titles: Outbound Call Center Supervisor II
Supervises employees who place telephone calls to potential customers. Responsible for the daily activity of call center policies and procedures including meeting call center operational standards, maintaining employee service... view job details
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Call Center Traffic and Scheduling Analyst Compare
Alternate job titles: Call Center Traffic and Scheduling Analyst
Analyzes call center volume, productivity, and patterns to optimize staffing levels. Schedules call center employees to ensure customer satisfaction. Requires a bachelor's degree in area of specialty and 0-2 years of experience... view job details
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Inbound Call Center Supervisor I Compare
Alternate job titles: Inbound Call Center Supervisor I
Supervises employees who receive telephone calls from customers or potential customers. Responsible for the daily activity of call center policies and procedures. Ensures quotas for service volume and timeliness are met. A level I... view job details
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Inbound Call Center Supervisor II Compare
Alternate job titles: Inbound Call Center Supervisor II
Supervises employees who receive telephone calls from customers or potential customers. Responsible for the daily activity of call center policies and procedures. Ensures quotas for service volume and timeliness are met. A level... view job details
For Employees: FREE Data - Premium Data For Employers: FREE Data - Individual Reports - Job Pricing Subscriptions
 
Inbound Call Center Supervisor III Compare
Alternate job titles: Inbound Call Center Supervisor III
Supervises employees who receive telephone calls from customers or potential customers. Responsible for the daily activity of call center policies and procedures. Ensures quotas for service volume and timeliness are met. A level III... view job details
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Top Call Center Executive Compare
Alternate job titles: Chief Call Center Executive | Chief Call Center Officer | VP, Call Center | Vice President of Call Center
Plans and directs all aspects of an organization's call center policies, objectives, and initiatives. Develops and administers procedures for interacting with customers in a call center environment. Monitors the overall performance... view job details
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Operations Team Leader Compare
Alternate job titles: Operations Team Leader
Manages and trains a team of operations clerks. Supports the activities of the operations department. Oversees the daily department production activity and facilitates departmental workflow. Requires a high school diploma or its... view job details
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