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Ohio Call Center Scheduler, Sr. Salaries
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Ohio - Springfield Call Center Scheduler, Sr. Jobs
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Ohio - Portsmouth Call Center Scheduler, Sr. Jobs
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Ohio - Columbus Call Center Scheduler, Sr. Jobs
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Ohio - Cleveland Call Center Scheduler, Sr. Jobs
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Ohio - Elyria Call Center Scheduler, Sr. Jobs
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Ohio - Canton Call Center Scheduler, Sr. Jobs
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Ohio - Dayton Call Center Scheduler, Sr. Jobs
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Ohio - Lima Call Center Scheduler, Sr. Jobs
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Ohio - Akron Call Center Scheduler, Sr. Jobs
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Ohio - Toledo Call Center Scheduler, Sr. Jobs
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Ohio - Lorain Call Center Scheduler, Sr. Jobs
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Ohio - Chillicothe Call Center Scheduler, Sr. Jobs
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Ohio - Cincinnati Call Center Scheduler, Sr. Jobs
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Ohio - Youngstown Call Center Scheduler, Sr. Jobs
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West Virginia - Parkersburg Call Center Scheduler, Sr. Jobs
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Indiana - Fort Wayne Call Center Scheduler, Sr. Jobs
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West Virginia - Huntington Call Center Scheduler, Sr. Jobs
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Job Description
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Call Center Scheduler, Sr.
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Coordinates the distribution of work tasks to support representatives. Monitors incoming call volumes and ensures even distribution among representatives dependent upon workload, determines time sensitivity of requests to ensure customer satisfaction. May respond to some less complicated issues but escalates all in depth issues to representatives. May require an associate's degree or its equivalent and 2-4 years of experience in the field or in a related experience. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is expected. Typically reports to a supervisor or manager.
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