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New York Call Center Scheduler, Sr. Salaries
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Click to view salary reports for cities in New York or nearby states
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New York - Syracuse Call Center Scheduler, Sr. Jobs
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New York - Buffalo Call Center Scheduler, Sr. Jobs
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New York - Nassau Call Center Scheduler, Sr. Jobs
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New York - Queens Call Center Scheduler, Sr. Jobs
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New York - Troy Call Center Scheduler, Sr. Jobs
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New York - Suffolk Call Center Scheduler, Sr. Jobs
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New York - Rochester Call Center Scheduler, Sr. Jobs
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New York - Huntington Call Center Scheduler, Sr. Jobs
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New York - New York Call Center Scheduler, Sr. Jobs
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New York - Jamestown Call Center Scheduler, Sr. Jobs
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New York - Schenectady Call Center Scheduler, Sr. Jobs
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New York - Utica Call Center Scheduler, Sr. Jobs
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New York - Poughkeepsie Call Center Scheduler, Sr. Jobs
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New York - Binghamton Call Center Scheduler, Sr. Jobs
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New York - Albany Call Center Scheduler, Sr. Jobs
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Pennsylvania - Erie Call Center Scheduler, Sr. Jobs
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New Jersey - Newark Call Center Scheduler, Sr. Jobs
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Massachusetts - Pittsfield Call Center Scheduler, Sr. Jobs
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Connecticut - New London Call Center Scheduler, Sr. Jobs
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New Jersey - Middlesex Call Center Scheduler, Sr. Jobs
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Pennsylvania - Scranton Call Center Scheduler, Sr. Jobs
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New Jersey - Paramus Call Center Scheduler, Sr. Jobs
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Connecticut - Danbury Call Center Scheduler, Sr. Jobs
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Vermont - Burlington Call Center Scheduler, Sr. Jobs
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Job Description
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Call Center Scheduler, Sr.
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Coordinates the distribution of work tasks to support representatives. Monitors incoming call volumes and ensures even distribution among representatives dependent upon workload, determines time sensitivity of requests to ensure customer satisfaction. May respond to some less complicated issues but escalates all in depth issues to representatives. May require an associate's degree or its equivalent and 2-4 years of experience in the field or in a related experience. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is expected. Typically reports to a supervisor or manager.
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