Manages daily activities of the operational sales support function. Oversees workflow of all business processing including preparation of reports, charts, and other statistics to support and direct the sales department. Initiates and tracks orders to completion. Assists with budget management to ensure expenses meet target goals. May assist in the hiring process. May handle and resolve more complex customer requests or complaints. Develops and implements promotional events and interacts with external dealers to increase sales volume. Requires a bachelor's degree in area of specialty and at least 7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the works of others. A wide degree of creativity and latitude is expected. Typically reports to the head of a unit/department.
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