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New Jersey Consumer Loan Quality Assurance Representative Salaries
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Click to view salary reports for cities in New Jersey or nearby states
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Job Description
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Consumer Loan Quality Assurance Representative
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Ensures that the collection call processes meet company standards and guidelines; monitors calls to ensure compliance with Fair Debt Collection Practices Act (FDCPA) and state specific regulations. Requires a high school diploma or its equivalent and 2-4 years of related experience. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a manager or head of a unit/department.
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