Responsible for the entire return process. Communicates the returns process with vendors, customers, and employees and manages employees involved in the return process. May require an associate's degree in area of specialty and at least 4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department.
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