Supervises and coordinates the daily activities of "inside" sales representatives engaged in promoting and selling a product by phone or mail. Recommends changes to current inside sales techniques or procedures based on team performance and new selling techniques. May require an associate's degree in business with 2-4 years of experience in sales. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a senior manager.
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