Administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems support and updating function. Monitors end-user usage of systems and performs daily administrative tasks. Requires a bachelor's degree in area of specialty and at least 6 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a manager or head of a unit/department.
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