Directs and implements an organization's total quality management function. Responsible for planning total quality policies, programs, and initiatives. Develops new and advanced tools, methods, and systems to ensure that the products and services are of the highest quality. Requires a bachelor's degree in area of specialty and at least 10 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.
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