eCommerce Customer Support Manager Job Description
The following is a full job description for eCommerce Customer Support Manager. Here are the requirements and responsibilities for eCommerce Customer Support Manager along with statistics. If after reading this page you determine that eCommerce Customer Support Manager is not the position you are looking for, you may want to try one of these similar titles: Customer Information Center Manager, Customer Service Manager, PC Support Manager, Web Customer Support Specialist, Sales Support Manager, eCommerce Customer Service Representative, Technical Support Manager, Technical Support Representative II, Technical Support Representative I
Requirements and Responsibilities For eCommerce Customer Support Manager
Manages a staff of customer service representatives and ensures that customers are retained, satisfied, and that their needs are fulfilled. Responsible for designing and implementing improved processes or operational policies. Recommends changes to website, products, or services to fulfill customer needs. Requires a bachelor's degree in area of specialty and at least 7 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department.
Also Referred to as: Ecommerce Customer Support Manager, E-Commerce Customer Support Manager, Manager of E-Commerce Customer Support, Electronic Commerce Customer Support Manager
Similar Jobs:  Customer Information Center Manager, Customer Service Manager, PC Support Manager, Web Customer Support Specialist, Sales Support Manager, eCommerce Customer Service Representative, Technical Support Manager, Technical Support Representative II, Technical Support Representative I
Categories:  Internet and New Media, Customer Services, IT -- All, Marketing, Sales
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation,
Job Statistics
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eCommerce Customer Support Manager Openings
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