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Technical Customer Support Manager Compare
Alternate job titles: Technical Client Service Manager
Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that... view job details
 
Technical Customer Support Representative II Compare
Alternate job titles: Technical Client Support Representative II | Technical Customer Support Representative - Tier 2
Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details
 
Technical Customer Support Representative III Compare
Alternate job titles: Technical Client Support Representative III | Technical Customer Support Representative - Tier 3
Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details
 
 
Technical Customer Support Representative I Compare
Alternate job titles: Technical Client Support Representative I | Technical Customer Support Representative - Tier 1
Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and... view job details
 
Customer Service Senior Manager Compare
Alternate job titles: Customer Care Senior Manager | Customer Support Services Senior Manager
Manages all aspects of an organization's customer service policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Oversees the creation and implementation of efficient and... view job details
 
Technical Customer Support Specialist I Compare
Alternate job titles: Technical Client Support Specialist I
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details
 
Technical Customer Support Supervisor Compare
Alternate job titles: Technical Client Service Supervisor
Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products,... view job details
 
Customer Success Manager Compare
Alternate job titles: Customer Success/Onboarding Manager
Directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the... view job details
 
Technical Customer Support Specialist II Compare
Alternate job titles: Technical Client Support Specialist II
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details
 
Technical Customer Support Specialist III Compare
Alternate job titles: Technical Client Support Specialist III
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details
 
Technical Customer Support Specialist IV Compare
Alternate job titles: Technical Client Support Specialist IV
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and... view job details
 
Technical Customer Support Team Leader Compare
Alternate job titles: Technical Client Support Team Leader
Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the... view job details
 
Customer Service Manager Compare
Alternate job titles: Customer Care Manager | Customer Support Services Manager
Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and... view job details
 
Customer Experience Manager Compare
Alternate job titles: Customer Experience Strategy Manager
Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details
 
Customer Experience Senior Manager Compare
Alternate job titles: Customer Experience Senior Strategy Manager
Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and... view job details