Also referred to as: VP of Field Customer Support, VP of Field Service Engineering
Requirements and Responsibilities

VP of Field Service leads and oversees all field service activities to provide effective on-site support and technical assistance with various products or equipment. Develops and approves policies and procedures for on-site installation, testing, maintenance, and troubleshooting. Being a VP of Field Service ensures all field service projects are completed within budget/deadline to meet customers' needs. Requires a bachelor's degree. Additionally, VP of Field Service typically reports to top management. The VP of Field Service manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a VP of Field Service typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function.

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