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View salary and benefits informationSupervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, con more...
Monitors and records assets in the vault according to company and government standards and regulations. Verifies incoming deposits, counts currency, and balances the vault. Supplies other internal units with coin and currency. Places orders and fulfills requests to the Federal Reserve Bank to maintain required cash levels. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...
Ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, an more...
The Lead Teller assists tellers with more complex tasks, approves exception transactions, backs up tellers and performs teller duties as needed. Supervises a teller line that processes a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments. Being a Lead Teller manages the branch currency levels, tracks currency shipments and deliveries. Responsible for vault and the auditing, reporting and balancing of cash draw. In addition, Lead Teller manages the schedule and ensures there are tellers to provide sufficient service levels during busy periods. Su more...
The Teller Team Lead processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Being a Teller Team Lead assists with teller onboarding, training, and guidance. Depending on policy, may authorize certain transactions. In addition, Teller Team Lead is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and as more...
The Customer and Teller Services Rep fills the role of teller as needed, to provide coverage for absences or peak business periods. Provides assistance to account holders or tellers by processing transactions or responding to inquiries. Being a Customer and Teller Services Rep requires a high school diploma. Identifies opportunities for cross-selling and refers customers to appropriate bank personnel. In addition, Customer and Teller Services Rep typically reports to a manager. Being a Customer and Teller Services Rep gains or has attained full proficiency in a specific area of discipline. Wor more...
The Coin/Currency Reconciliation Teller maintains an accurate record of all cash exchanges. Processes, monitors, and validates coin and currency amounts in the vault according to company standards and regulations. Being a Coin/Currency Reconciliation Teller receives, places, and fulfills orders from the Federal Reserve Bank and internal units to maintain required levels of cash. Counts money and balances the vault. In addition, Coin/Currency Reconciliation Teller requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Being a Coin/Currency Reconciliation more...
The Branch Teller Operations Supervisor ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Supervises the teller staff and daily operations for a branch to meet operational and service standards. Being a Branch Teller Operations Supervisor prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. In addition, Branch Teller Operations Supervisor responds to escalated customer issues and pres more...
The Automated Teller Machine Service Manager is accountable for service quality, network marketing, and advertising. Responsible for managing and maintaining efficient ATM operational processes. Being an Automated Teller Machine Service Manager typically reports to top management. Requires a bachelor's degree. The Automated Teller Machine Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capab more...
The Senior Customer and Teller Services Rep fills the role of teller as needed, to provide coverage for absences or peak business periods. Provides assistance to account holders or tellers by processing transactions or responding to inquiries. Being a Senior Customer and Teller Services Rep requires a high school diploma. Identifies opportunities for cross-selling and refers customers to appropriate bank personnel. In addition, Senior Customer and Teller Services Rep typically reports to a manager. Being a Senior Customer and Teller Services Rep has gained proficiency in multiple competencies more...
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